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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Incredible company

I used RateSetter for my loan and everything from start to finish was great! Even during covid they reached out to check my mental health and give me breathing time to pay the loan. I would use again for sure. Reviewed on: 9th March 2023

Responsive ethical bank feedback

I have had a very good experience with Rate setter and believe they are deserved winners work with the community for the community Reviewed on: 9th March 2023

A great loan with a fantastic APR

Ratesetter enabled me to consolidate a lot of my credit card debt into one easy monthly payment. With the low APR they offered the payments were easily affordable compared to some of the credit card payments I had been previously making. Reviewed on: 9th March 2023

Simple flexible

I found them to be very easy to use simple flexible and fast Reviewed on: 9th March 2023

No complaints

Top class service, fast response, great rates Reviewed on: 9th March 2023

Fair and ethical

Easy to navigate the website. Good response times. Fair interest rates. Responsible lender. And ethical. Reviewed on: 9th March 2023

Quick, easy, no fuss & lowest interest rate ever!

I have shopped around for loans and can never find ones worth doing but with ratesetter I was pleasantly surprised by the low rates they really do value their customers. Money was in my account quickly and the whole process was super fast. Will continue using ! Reviewed on: 9th March 2023

Fantastic company

The loan application was no more than 10 minutes. The website was well laid out and simple to follow. It’s an anxious task but the colours and font really put me at ease. 24 hours later the money was in my account. Thank you RateSetter. Unbeatable rates with rapid turnaround time. Reviewed on: 9th March 2023

Getting a loan.

im very happy with the loan I received from RateSetter, it was a fast hustle-free loan. Reviewed on: 9th March 2023

Good

Satisfied and good service.. will recommend it to friends Reviewed on: 9th March 2023

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