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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple , Safe & Secure

The whole process was seem less & simple . Easy to use web interface to track where you are . Reviewed on: 9th March 2023

Straightforward procedure

It was really easy and quick getting what I needed. Highly recommended. Reviewed on: 9th March 2023

I used them two times and

Amazing company! I used then two times and I’m more than happy with the service provided from the beginning till the end. Reviewed on: 9th March 2023

Loyalties get you no where

First time i took out a 5 year loan was an easy process. I have never missed a payment and am coming to the end of this loan now. I am earning over double what I was earning when I took this loan out and have an excellent credit rating. When requesting to add a small amount to the loan with a 95% chance of success they refused me. When i asked for feedback they refused to respond. Wont be using ever again! Reviewed on: 9th March 2023

Really helpful and supportive

I found myself in difficult times and overspent. I got a loan with great interest and found it very easy to do. I paid it off early hassle free. Would recommend Reviewed on: 9th March 2023

Great service

Great service,and customer satisfaction guaranteed very easy to deal with Reviewed on: 9th March 2023

Would recommend

Quick decision, great customer support always a speedy process very clear instructions would and have recommended to family and friends I’ve now had 2 loans from this company Reviewed on: 9th March 2023

They deserve the award

I am happy with the service and the car I could obtained with their loan! Thank you Reviewed on: 9th March 2023

Loan

I was really happy to get loan from you that’s help me lots really appreciate thanks Reviewed on: 9th March 2023

quick approval and low interest

i was accepted for a loan very quickly and had very low interest to pay, i was also able to increase my loan amount easily at a later date. Reviewed on: 9th March 2023

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