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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to manage

Very straightforward to apply and my online account is simple to follow. Easy to pay a little extra now and then when I'm able to. No problems whatsoever so I would highly recommend. Reviewed on: 9th March 2023

Simple and quick

Not a single issue , very quick and simple service. Reviewed on: 9th March 2023

Good service

Good application and follow up service, quick and easy to work with. Ratesetter are awesome! Reviewed on: 9th March 2023

Great Service

Quick and efficient process. Very easy to use and funds available a;most immediately. Reviewed on: 9th March 2023

Very easy to communicate, very helpful and none judgemental staff. Very happy to assist.

I have had 2 loans with ratesetter. Always a very quick and easy service. Very friendly and helpful staff. Reviewed on: 9th March 2023

Amazing

They are easy to sort out and amazing to use!! Reviewed on: 9th March 2023

Very quick and easy.

Simple few steps to get money I’ve asked for. Reviewed on: 9th March 2023

No hidden fees, no faff

Reliable, easy to apply, clear payment schedule provided during the duration Of the agreement. Reviewed on: 9th March 2023

Amazing service

I can’t recommend enough RateSetter . Prompt , professional and amazing customer service support. Reviewed on: 9th March 2023

New hangar loan

The loan company could not have been more helpful and efficient so I’m not surprised at the nomination Reviewed on: 9th March 2023

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