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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Low interests rates. Easy to use, great service, have recommended to friends Reviewed on: 9th March 2023

Easy access money

Perfect way to borrow money at excellent rates,quick and efficiently Reviewed on: 9th March 2023

Amazing loan shark

They make Repayment was convenient for me Reviewed on: 9th March 2023

Helpful when in need

More flexible than high street banks Reviewed on: 9th March 2023

Good

I’m little bit disappointed because you didn’t want borrow me more money for my new car when I never had a problem to pay you. Instead the loan from you I get money from my bank for 5.9% interest so thank you so much Reviewed on: 9th March 2023

Does what it says on tin

Used them twice, both times have been simple, straightforward and hassle free. Rates are very competitive. Reviewed on: 9th March 2023

Great service

This is my second loan with rate setter good customer service and never any issues. Reviewed on: 9th March 2023

Very good company

I have applied for a loan with Ratesetter about 6month i have been approved. It was so quicke and easy application, and of course with a very good rate as well. Thank you Reviewed on: 9th March 2023

One-off loan repaid with no problems but...

I had a small loan that I repaid perfectly on schedule, never missed a payment and have applied for another similar loan, twice and been rejected both times while my 'credit rating' suggests I am low risk. Reviewed on: 9th March 2023

Spot on

Exactly how it should be simple and easy to track makes everything to clear and easy to understand. Reviewed on: 9th March 2023

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