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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Great customer service

5
Easy to manage account : responsive and helpful customer service Reviewed on: 9th March 2023

Great rates

5
Great rates, excellent service. Thansk Reviewed on: 9th March 2023

Easy application process and swift paymenr

4
Found ratesetter through clear score , applied online and the whole process ran smoothly , with great customer advisers on hand to assist with any problems Reviewed on: 9th March 2023

Amazing service and good products

5
Had a very good experience and was satisfied with service received and product offered Reviewed on: 9th March 2023

First class

5
Quick and excellent service at all times Reviewed on: 9th March 2023

Excellent service

5
Excellent service hassle free experience Reviewed on: 9th March 2023

Excellent service

5
Applied to Ratesetter for a home improvement loan, can’t fault them in any way, quick decision, money transferred in a couple of days and the website is really easy to navigate and manage the loan through, would absolutely recommend Ratesetter and use again should the need arise Reviewed on: 9th March 2023

Fast easy no fuss

5
I chose ratesetter because of their no fuss loan application process also their rates are very competitive Reviewed on: 9th March 2023

Quick and easy

5
Quick to process and no hassle. No endless phone calls. Would highly recommend Reviewed on: 9th March 2023

Easy peasy and really recommend

5
Such an easy transaction and stress free which we all want at the end of the day. Like I said easy peasy and would always recommend. Reviewed on: 9th March 2023

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