Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Good service

Always good service and rates with quick responses and notifications Reviewed on: 9th March 2023

Easy and clear to use

Overall great experience, used it a few times and find the whole process from start to finish very simple and straightforward. Thanks! Reviewed on: 9th March 2023

Ratesetter go better

Company was easy to deal with, helpful customer service. The loan was provided quickly and easy to understand. After sale service was excellent. Reviewed on: 9th March 2023

Brilliant loan provider

I’ve taken out two loans with Ratesetter in the past. We’ve never had anything but great service, excellent support and a fantastic set of options. Reviewed on: 9th March 2023

Superb

The whole process was simple, stress free, un-pressured and all the information was clear and concise. Reviewed on: 9th March 2023

Easy to access, fair loans.

Have used ratesetter as a loan provider on multiple occasions. The application process is simple but thorough, the staff have always been very helpful and able to answer and questions that I may have about the loan packages available. Reviewed on: 9th March 2023

Less hassle

The process was plain and painless .I'm paying my loan every month, and I received my statement recently. Reviewed on: 9th March 2023

Easy and fast application

The service is very good and simple to use. Best of experience to get a quick loan. Reviewed on: 9th March 2023

Fantastic and Trustworthy

Cannot complain about anything. Fantastic company and won't hesitate to recommend to anyone. Reviewed on: 9th March 2023

Great experience ,highly recommended

I cannot rate highly enough,I have been very pleased with my loan with rate setter,no pressure and great affordability advice given before taking out the loan ,and quick payment ,i will use again for sure Reviewed on: 9th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.74 from 80 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub