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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy loan application

5
Very quick and simple loan application with very low interest rates. Highly recommended. Reviewed on: 6th April 2023

Excellent service

5
Less interest than other providers. Affordability. The rate is the same monthly for the duration of the loan. It is secure. For me it is the best provider. Outstanding service. . Reviewed on: 6th April 2023

Easy loan

5
Excellent service very easy and straightforward Reviewed on: 6th April 2023

Loans

5
Got my loan quick and hassle free. Reviewed on: 6th April 2023

Absolutely the best

5
It is a family bank. Reviewed on: 6th April 2023

easy fast and simple

5
very nice service, easy credit application and quick response Reviewed on: 6th April 2023

Best customer service

5
I had a very good customer service. Reviewed on: 6th April 2023

Excellent service

5
Quick, efficient service. I have used this company twice now for a loan and it has helped me out greatly Reviewed on: 6th April 2023

Quick and easy

5
Great company hassle free and very competitive rate of interest Reviewed on: 6th April 2023

Great company to use

5
Got the loan I needed approved quickly . Very easy process and simple on line banking . Will use again . Highly recommend Reviewed on: 6th April 2023

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