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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan with low cost

Thetis accepted me very easy and their fee is very low Reviewed on: 6th April 2023

Great process and service

Easy application and prompt response. Highly recommend. Reviewed on: 6th April 2023

The best

I have used ratesetter a couple of times it’s so easy I paid my loans off early with no hassle I would recommend them to my family and friends without hesitation Reviewed on: 6th April 2023

1st class

The service I received was 1st class, excellent rate and prompt delivery of funds. I would absolutely recommend. Reviewed on: 6th April 2023

Holiday loan

I found Ratesetter loans to be very easy to set up and would recommend to anyone Reviewed on: 6th April 2023

One happy customer!

Ratesetter is one of the best loan companies I have used, with their low rate loans and their excellent customer service network. It is also very easy to keep track of everything with their online easy to use service, am one happy customer! Reviewed on: 6th April 2023

Smooth process and competitive rates

Its great that ratesetter guarantees a rate before applying. The rates were very competitive and quick approval. Reviewed on: 6th April 2023

Easy peasy

The whole process was quick, efficient and trouble free. I would definitely use RateSetter again and recommend to others. Reviewed on: 6th April 2023

Very clear and straightforward loan process

A great loan opportunity at a very competitive rate with an exceptionally straightforward application process. No fluff or frills with very clear information and no hidden fees or road blocks. Would definitely recommend and use again. Reviewed on: 6th April 2023

Gotten loan from them and I was very satisfied

Totally recommend it to my friends and family Reviewed on: 6th April 2023

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