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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Hassle free

Great service, great product, great efficiency and brilliant simplicity. Reviewed on: 6th April 2023

Easy to use

From start to finish it was simple with no hidden issues Reviewed on: 6th April 2023

My loan

Really easy and at a fantastic rate of interest Reviewed on: 6th April 2023

Fantastic

Very happy with customer support friendly and always helpful Reviewed on: 6th April 2023

Great company

So easy to set up and very fair rates would definitely recommend Reviewed on: 6th April 2023

Best company ever

Seamless and professional with no issues Smooth sailing process Reviewed on: 6th April 2023

Supportive and helpful

Supportive and helpful which helped get all my finances in order Reviewed on: 6th April 2023

quick and easy

quick and easy application and excellent ability to track status of loan and repayments etc. Reviewed on: 6th April 2023

Great Loan provider

Ratesetter are a fantastic loan provider. It is very simple to organise a loan with the money being in your bank within minutes. The provider keep you up to date and it is simple to make repayments Reviewed on: 6th April 2023

Michael

Ratesetter is an easy access to money if in need of a loan or even with car insurance there there 24hr and flexible and APR is reasonable Reviewed on: 6th April 2023

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