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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service with a very competitive rate.

Really pleased with my purchase. Good rates. Easy to apply, quick confirmation. Customer service is outstanding. Reviewed on: 6th April 2023

perfect

fast, easy, understandable application for your products. I shared with my friends who already have an application with you and they are very satisfied. Thank you Reviewed on: 6th April 2023

Too good to miss

RateSetter, I wished I found you before I did, finally found a load company who make it easy to apply without loads of paperwork and quick and easy decisions straight to your bank account, what has really impressed me the most is the ease of access to your RateSetter account without the jibba jabba, and no constant bombarding of unwanted spam Emails. All in all would I recommend a friend or colleague YES would I use RateSetter again YES, am I overall happy with my experience YES 5* keep up the first class service, it’s what we all need Thank you Reviewed on: 6th April 2023

Loan, average interest

It’s a loan, interest is ok, not great, better than some. Reviewed on: 6th April 2023

I recommend with confidence

Very serious and reliable. In 24 hours I got the loan. Reviewed on: 6th April 2023

Delivered what they say

RateSetter have arrange and provided me a personal loan. It was quick and easy to complete online. All communication was simple and they have good detail on the website Reviewed on: 6th April 2023

Straightforward, great service

I obtained a loan from ratesetter back in June. I was able to do this all on loan and the money was in my account within days. It was easy and hassle free. Good rates and an easy website to navigate. Reviewed on: 6th April 2023

Swift and hassle free

Quick approval and good customer service Reviewed on: 6th April 2023

Top quality service

Applied for a loan and the service was quick and faultless spoke with an advisor who was really polite and helpful would highly recommend to anyone and the finance rates were excellent Reviewed on: 6th April 2023

Great up front terms

Easy to set up and good rates make rate setter my go to finance company . Great web site to keep track of where you are in your agreement with regular updates via email Reviewed on: 6th April 2023

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