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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Clear, transparent and with good rates Reviewed on: 6th April 2023

Great company

Wouldn't go anywhere else for my loans. Good fair interest rates too. Reviewed on: 6th April 2023

So easy and quick

The whole process was straight forward and very good interest rate Well happy with after service to. Much recommend Reviewed on: 6th April 2023

Helpful start to finish

Easy to set up with minimal fuss safely & securely. Allows you to manage online easily throughout your term, with annual updates to keep you informed at all times. Reviewed on: 6th April 2023

Seamless

A really simple and easy process to apply for loan. Would highly recommend. Reviewed on: 6th April 2023

Loan

Straight forward borrowing with a fair interest rate Reviewed on: 6th April 2023

Great Company

Easy process, received funds without any problems. Would definitely recommend. Reviewed on: 6th April 2023

Easy friendly process

Everything clear and fair. Easy to manage account Reviewed on: 6th April 2023

Cut price repayments without cut price service

I was dubious about taking a loan out with a company I hadn’t heard off but their attractive rates drew me in. I’m glad now as all my dealings with them have been professional, timely and straightforward. Why pay more when you don’t have to ? Reviewed on: 6th April 2023

Excellent Service

I have had a loan with RateSetter for 12 months now. The initial application process was simple to follow and the funds released promptly. Perfect for our home improvements project. We would certainly use them again and recommend to others. Reviewed on: 6th April 2023

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