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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Great experience. No issues at all. Reviewed on: 6th April 2023

Excellent product.

Very good product, just what we wanted. Easy to apply for & great rate. Reviewed on: 6th April 2023

Competitive Rates

Competitive rates, great customer services and application process is simple Reviewed on: 6th April 2023

Quick and easy process

Along with been quick and easy to setup customer service is also pretty good. Reviewed on: 6th April 2023

Super duper

Fast helpful quick . Thank you for your quick service Reviewed on: 6th April 2023

Rstesetter

Very easy process and quick decision. What I really liked was that they didn't advertise one rate of interest and then bump it up on application unlike my own personal bank who did exactly that, and no, I don't have adverse history. Also I can make additional payments if I want to reduce the term of the loan. Excellent Reviewed on: 6th April 2023

Great service

I have been accepted within few days as I didn't expect that rapid process! Great and polite customer service and excellent company! I do highly recommend! Reviewed on: 6th April 2023

Application was so easy and hassle free

Everything from application to receiving funds was very quick and straightforward- easy peasy lemon squeezy! Reviewed on: 6th April 2023

Good in offering loans

Even their interest is reasonable compared to other companies Reviewed on: 6th April 2023

Excellent rates and customer service

Ratesetter provide clear information and good rates. The customer service is very accommodating and responsive. Reviewed on: 6th April 2023

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