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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, Easy, Flexible

I have found RateSetter to be very quick and easy when applying for and receiving the loan. I have found the loan iteself to be a fantastic rate as well as offering flexibility to allow over paying without penalty. Highly recommended. Reviewed on: 6th April 2023

Fast, efficient, and smooth processes

Their processes and online tools make the process super simple and straightforward, they do what they do when they say they will. Customer service is super, they make it easy to contact them with queries and offer answers that fill you with confidence. Reviewed on: 6th April 2023

Very reliable

I’ve had to use Ratesetter’s loan services a couple of times over the years and it is always an easy and reliable process to go through. I like the freedom to be able to manage my loan however I like. It’s definitely a company I recommend to someone who needs it! Reviewed on: 6th April 2023

Excellent service

Very easy process, through application to receiving funds Reviewed on: 6th April 2023

Brilliant Ratesetter

Can’t talk highly enough about Ratesetter, fast efficient service. Reviewed on: 6th April 2023

Affordable rates

Good rates that ate affordable for most people. Reviewed on: 6th April 2023

Quick loan

Need to get new car quickly. Checked out MSE website for best offers, ratesetter came up, application took a few minutes, approved in hours, money in bank next day. Amazing interest rates (got what was advertised not bumped up on provisional approval unlike other lenders) Really can’t fault. Reviewed on: 6th April 2023

Excellent review process and great service provided

Was In need of a loan the application was smooth and easy no stress. The delivery of the loan was on time and the relationship and support has been fantastic. Reviewed on: 6th April 2023

Good loan at a good price

The loan was very competitive in its price. Application was simple and straightforward. Most importantly, the loan is clear to understand and easy to manage through its lifetime. Reviewed on: 6th April 2023

There when needed.

Simple and quick to use. Very informative. Friendly, helpful staff. Put me back on track when I needed the extra support. Reviewed on: 6th April 2023

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