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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Bagged a good deal

I received a good deal with a loan fro Raresetter. They were fast & efficient. I would recommend them Reviewed on: 6th April 2023

Great company

Ease of application, fast confirmation, no hassle and great rates. Money in bank in quick time, first class service. Reviewed on: 6th April 2023

Fantastic quick and realistic

Got a loan to cover some housing renovations, ratesetter were responsive and realistic! Definitely would recommend! Reviewed on: 6th April 2023

SUPERB

Easy to complete, very quick and efficient response, would strongly recommend to anyone Reviewed on: 6th April 2023

Excellent

I have found Ratesetter excellent Reviewed on: 6th April 2023

Thank you

Responsive and excellent service. I did not want to take out a loan but needed to. I found with Ratesetter I could afford the repayments as the total payback amount was lower. Thank you Ratesetter. Reviewed on: 6th April 2023

Simple, affordable and efficient

Was a little sceptical as the supplier wasn’t known to me at time I was searching for a loan product. The loan rate on offer almost seemed too good to be true, however application process was seamless and communication quick and transparent. Have total faith in the product and supplier so have no reason to apply any negative slant on my review. Would I use again? Absolutely- in a heartbeat! Reviewed on: 6th April 2023

RateSetter

Application was dealt with quickly and once approved, money was in my account the very next day. Thank you for your excellent service Reviewed on: 6th April 2023

Amazing services great rates

Amazing services, great interest rates Reviewed on: 6th April 2023

Fantastic service

Great customer service, clear information all together fantastic. Reviewed on: 6th April 2023

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