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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Fast and Friendly Process

5
Excellent did not mind a change from original quote very straight forward to deal with great communication Reviewed on: 9th March 2023

Outstanding service

5
Easy to use, great customer service and support throughout the loan period. Reviewed on: 9th March 2023

Very good

5
Good company to deal with, very straightforward rates and good customer service Reviewed on: 9th March 2023

Loan

5
Easy to navigate through the whole process and money once agreed was in my account within a few days. Excellent service and I would recommend to family and friends. Reviewed on: 9th March 2023

Great

5
Great service! Quick and easy. Very helpful. Reviewed on: 9th March 2023

Quick and efficient application and money delivered when stated.

5
Was struggling with bills and applied to Ratesetter. Amazing response and helped me when I needed it most. Have already recommended them to friends and family. Reviewed on: 9th March 2023

Fast and easy loans

5
Nice and easy application process, speedy decision making and fast deposit of money....couldn't ask for more. I would definitely recommend them. Reviewed on: 9th March 2023

Fast easy application

5
Fast easy Liam application, Would defiantly recommend to friends and family Reviewed on: 9th March 2023

Great Service

5
An excellent company with a good response times and low rates . Should be more low rate lenders like this Reviewed on: 9th March 2023

Absolutely fantastic company

5
Fantastic company from start to finish Reviewed on: 9th March 2023

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