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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ready and willing

Always straight forward and easy to deal with. All information is clear and precise. They are definitely my first choice Reviewed on: 9th March 2023

No hassle lending

Straight forward process when applying. Funds received quickly. Reviewed on: 9th March 2023

Awesome company, great customer service

Fantastic experience, great customer service. Made me feel valued Reviewed on: 9th March 2023

Fantastic company

I've had 2 loans from rate setter in the past 2 years and not only are the rates good but customer service is fantastic to. I've recommended them to everyone I know if they ever needed help , especially with there low rates to. 100% reccomend Reviewed on: 9th March 2023

Very Good loan provider.

Good customer service lending with flexible options. Reviewed on: 9th March 2023

Quick and easy to do!

Easy process and clear rates. No suprises! Reviewed on: 9th March 2023

great company

nice and easy, good contact and lovely website Reviewed on: 9th March 2023

Great customer service

Exceptional customer service very quick. Reviewed on: 9th March 2023

Can not recommend any better

Can not recommend any better, fast response, provided with the best interest rate. Very happy with them. Reviewed on: 9th March 2023

Why use the rest when you can use the best?.

My title view perhaps sounds a little cheesy?, but it’s an opinion of mine which I firmly stand by!. I’ve used my personal bank for loans and found there interest rate and offers quite poor, I’ve had 2/3 maybe loans with my bank and I’ve found myself using ratesetter in the end as they offer a far superior service and so much so I paid my last bank loan off using this fantastic company. I wouldn’t go anywhere else now and will always come back to use this company, as I’ve never had any issues using them. Reviewed on: 9th March 2023

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