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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Excellent service

4
Ratesetters were great and had a really simple process. Highly recommend them! Reviewed on: 9th March 2023

Easy application, straight forward no-nonsense

5
I found the application process and all paperwork clear and straightforward. I knew my rate and repayments before continuing with my loan. 5 star!!! Reviewed on: 9th March 2023

Easy and friendly

5
I applied for a loan for a car when I just started my business up, they were extremely helpful and easy to deal with. I would highly recommend Ratesetter. Reviewed on: 9th March 2023

Great customer service

5
From the moment I applied I got a decision with in minutes at fantastic rates that other companies could not compete with. Would highly recommend Ratesetter should I need them again they will be my first choice. Reviewed on: 9th March 2023

Great customer service

5
Great service and very affordable Reviewed on: 9th March 2023

Easy as it should be

5
Found it so easy to deal with, no faffing and fussing, process was so easy unlike many other providers... got my vote and would highly recommend Reviewed on: 9th March 2023

very good company

5
they are good company fast responce and good rates Reviewed on: 9th March 2023

Excellent staff to assist with questions.

5
Great model for loans, great service, repeat customer and feel like they value my custom compared to high street banks. Reviewed on: 9th March 2023

Very good rates and service

5
A great company with fuss free application, good rates offered and a good customer service . Reviewed on: 9th March 2023

Fantastic service

5
Quick and easy process would recommend Reviewed on: 9th March 2023

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