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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loan provider

The whole process is easy, apply on line, decision in minutes and at a good rate. Fixed payments with an easy to use online account to see exactly where you are at at any time. Highly recommend. Reviewed on: 9th March 2023

I think it is the best loan company

It is very good one to learn from and help me with my loan Reviewed on: 9th March 2023

Best Loan provider

Very Straight forward and you are left in charge of the loan payments if you wish to pay abit more Reviewed on: 9th March 2023

Perfect service!

Very fa0st and hassle free with great interest rates. Reviewed on: 9th March 2023

Just great company

Am very happy it was quick decision money next day everything easy and smooth. Great product. Reviewed on: 9th March 2023

Lending criteria is broken

Rejected without reason despite getting product offers from high street lenders. Reviewed on: 9th March 2023

Really easy

Really easy to apply, funds were through really quick & the online portal to manage your loan is so simple! Reviewed on: 9th March 2023

Easy, fair, fast

Rate setter are a fantastic loan provider they by far have the best rates and have a super fast payout. I’d like how easy it was to use the slider when deciding what amount I’d like to borrow and how much that would cost over a certain amount of years. The online portal is great for checking how much you have left to pay to to enquire about further products. And lastly the communicate is quick and easy I highly recommend them Reviewed on: 9th March 2023

Simply perfect

When I was looking for a loan I was very nervous, never having went for a large loan before. Well after looking and searching RateSetter popped up with terrific rates, so I applied. After filling out a simple online form I waited for the obligatory phone call and the hundred questions, it never happened, I received an email simply saying I was approved and the money would be in my bank shortly. RateSetter, how loans should be done, simple and hastle free Reviewed on: 9th March 2023

E

Smooth easy process, great rates Reviewed on: 9th March 2023

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