Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Hassle free experience

The application process was very straight forward, I was shown the repayment amounts depending on the term and total being loaned that I could change using the slidebar tool. I was given an instant decision and received the loan amount after only a day or so of being approved Reviewed on: 9th March 2023

Very happy

Had my 2nd loan off rate setter now, best rates around and very easy to lend off. Reviewed on: 9th March 2023

There when I needed it

Really happy with the service payment plan is great, got a motorcycle and love it Reviewed on: 9th March 2023

Excellent service

Helped every step of the way. Made it so easy to apply. Thank you Reviewed on: 9th March 2023

Will choose again

Very easy and straightforward to set up, brilliant customer Reviewed on: 9th March 2023

Loan

Got my second loan and was no problem company very friendly and helpfull would definitely use again Reviewed on: 9th March 2023

Great rate

Rate setter gave me such a good loan value. Easy to apply. Called them when I was struggling and they was very helpful. Reviewed on: 9th March 2023

Great Service!

I've used ratesetter a couple of times and always found it easy to navigate the process and their customer service is fantastic! Reviewed on: 9th March 2023

Quick and easy

Quick and easy to set up the loan. Good communication, and easy access to management portal. Reviewed on: 9th March 2023

Rates are great!

I've had a couple of loans through rate setter over the years. The application is very easy. The rates are very reasonable. Customer Services are always helpful. I can log in at any time and check my balance and pay off a little extra when I want. Reviewed on: 9th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Vanquis 4.80 from 1254 reviews
Personal Loan
from Novuna Personal Finance 4.74 from 359 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub