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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

No problem loan

I had a loan a few years ago, easy to deal with and good customer contact Reviewed on: 9th March 2023

Simple application and quick response

I found there application very easy and they quickly confirmed the loan. Really happy with the service Reviewed on: 9th March 2023

Excellent company

Great service, great company. Would highly recommend Reviewed on: 9th March 2023

Great service

Great service and easy to make payments online! Also really like that they give you a countdown of how much you have left to pay so you always know where you are. Was super easy to apply and very quick decision! Would highly recommend! Reviewed on: 9th March 2023

Trouble-free, speedy loan

I applied online for a loan. It was a very quick, stress-free process and I would definitely use them again. Highly recommend this company. Reviewed on: 9th March 2023

B

G Reviewed on: 9th March 2023

Perfect

Quick experience and very low rate, good communication Reviewed on: 9th March 2023

Amazing value loans individually tailored

Great process from start to finish and you actually get a rate based on analysis of your own personal circumstances not just a credit score. Reviewed on: 9th March 2023

Best company I've ever known

Easy going and you know what you are doing love it Reviewed on: 9th March 2023

Really easy to apply and excellent interest rates.

Had a couple of loans from RateSetter and found them to be flexible and very competitive. Money available really quickly too. Reviewed on: 9th March 2023

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