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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy

Easy to use and quick response and ease to understand Reviewed on: 9th March 2023

Best company ever

You need to try this first before any bank. Reviewed on: 9th March 2023

RateSetter

It’s the best around, fast and reliable! Reviewed on: 9th March 2023

Personal Loan

Could not be happier with the service and interest rates charged Reviewed on: 9th March 2023

Made things easy

I received a loan and it was so easy to make extra payment and the customer service is excellent Reviewed on: 9th March 2023

No hassle and honest.

Have used this company for a number of years. Highly recommended to friends and family. Easy payments, spread out, with no huge interest worries. Peace of mind too. Reviewed on: 9th March 2023

Easy website, responsible lending, great website

Whole experience was pleasant and easy. Website was smooth, no issues whatsoever. Reviewed on: 9th March 2023

Good apr

Easy to apply, good rate and quick response. Reviewed on: 9th March 2023

Great rates and quick decision.

Ratesetter is a great loan provider. Great rates, quick, simple and easy to communicate with. Reviewed on: 9th March 2023

Apply

Apply was easy and quick to get a answer and website easy to navigate through Reviewed on: 9th March 2023

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