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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very simple and easy

Very easy and simple service to use. Applied for the loan and the money was in my account with 2/3 days. Reviewed on: 9th March 2023

Very good apr

As an AI language model, I do not have personal experiences or preferences, but I can provide some general characteristics that make a good bank: 1. Good customer service: 2. Competitive interest rates Reviewed on: 9th March 2023

Saved the day

Only for rate setter we could sell our home much needed work to be done they were so quick thanks again Reviewed on: 9th March 2023

No messing

Quick and simple. Definetly recomend Reviewed on: 9th March 2023

Best rate with good customer service

I took a loan few years back all over it was great experience Reviewed on: 9th March 2023

I recommend

Very good i recommended everyone good experience Reviewed on: 9th March 2023

Easy, clean, great service.

Just a simple and easy process with great people to help, if you need it. Reviewed on: 9th March 2023

Best loan company.

What’s fantastic company. The process to apply for a loan was surprisingly easy, I’ve had a few loans in the past with other company’s, where their terms & conditions are confusing. Also consistently trying to contact myself to upsell more products but not with RateSetter. Highly recommend to anyone who wants a hassle free experience. Reviewed on: 9th March 2023

Great company

I have had several loans from Ratesetter they are careful who they lend to, they complete their checks fastidiously and once satisfied you fit the bill the money is in your account double quick. Reviewed on: 9th March 2023

Great Service

Very quick and easy process, money was available exactly when they said. Definitely recommend Reviewed on: 9th March 2023

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