Smart Money People Logo

RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Good rate

5
Quick and efficient with very good rate Reviewed on: 5th April 2023

Great service

5
Quick efficient and easy to talk to Reviewed on: 5th April 2023

Great service

5
Everything was easily set up and all on time. Best rate I could find Reviewed on: 5th April 2023

Easy Application

5
The application was easy and they responded very quick! Reviewed on: 5th April 2023

Excellent company

5
The application process was quick and easy. After being accepted the loan was in my account the next day. I couldn’t have had a better experience. Reviewed on: 5th April 2023

Excellent

5
Really easy and simple. It does what it says no messing about Reviewed on: 5th April 2023

Very good rate

4
Best experience I had with loans in UK Reviewed on: 5th April 2023

Really easy and professional

5
Highly rate their loans procedure. Really quick and easy. Good rates. Would definitely use them again! Reviewed on: 5th April 2023

No hassles

5
I applied for the loan to get solar panels installed there was no problems or hassle and the money was in my account when they said it would be Brilliant Thanks Reviewed on: 5th April 2023

Efficient & prompt service!

5
My dealings with RateSetter have been nothing but positive. The customer care team have been patient & explained everything thoroughly, ensuring I am aware of exactly how things are going & answered my questions in full. Great service, great team & great interest rates. Reviewed on: 5th April 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products