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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Consolidated a car loan

Just easy of application, great rate and able to make extra payments easily. Reviewed on: 5th April 2023

Borrowed doe for me wedding

Top fellas, lent me some doe for me wedding and couldn’t have done it without them. Great group of lads Reviewed on: 5th April 2023

The perfect loan

Quick, simple and am Excellant rate, no messing about, highly recommend and would use again Reviewed on: 5th April 2023

Easy to apply and no hidden costs.

The way things are going today, with no trust and people only trying to take advantage of everyone, it’s really hard to find a company that really does what they say. I’ve found rateseter through my partner and it was like a hand bringing me back to my feet. I needed the money to help my boys through they’re degrees and today one is already on his PHD and the other working on his career field. Nothing could make a mother happier. Thanks for the support Ratesetter. Jaira Reviewed on: 5th April 2023

Simple and quick

Precisely as my title, simply, quick decision and money transferred almost immediately, excellent. Reviewed on: 5th April 2023

The honest bank

Best deal around, when I overpaid on my last payment, ratesetter contacted me immediately and returned overpayment promptly Reviewed on: 5th April 2023

Very good

I’m very happy with rate setter and they’re a great company to loan from Reviewed on: 5th April 2023

Amazing company

It took me 10 minutes to take my loan. Very good customer service as well. Reviewed on: 5th April 2023

Perfect experience

I hadn’t heard of Ratesetter until they came up on a Google search when looking for an unsecured loan. The rate was good and process was so quick and easy that I wondered if they were too good to be true! I received the money within 48 hours and everything was done online without the need for any long phone calls. Could not recommend highly enough. Reviewed on: 5th April 2023

Easy too apply, quick to approval

The online application was so easy and straightforward. Communication was great. Application approval was fast. The account and online management is simple. Highly recommend. Reviewed on: 5th April 2023

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