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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast service

Really straight forward application process, decision really quick and great customer service support Reviewed on: 5th April 2023

Simple, fast and easy to use

As I said above it was simple to sign up had a great rate in comparison to others and the money was in my bank the next day Reviewed on: 5th April 2023

Loan

My loan was handled very quickly and simply, interest rate and repayments were very fair and manageable Reviewed on: 5th April 2023

Cheapest rates and easy to manage

Great rates and management of the product. Easy to use website and fast responses Reviewed on: 5th April 2023

Fast easy set up

Applied set up and money in account in days Fantastic service easy app to login and check Reviewed on: 5th April 2023

Quick, easy and affordable

I took a loan out with Ratesetter to pay off credit cards and another loan. I am now paying out far less each month making it easier to manage my finances. Reviewed on: 5th April 2023

Brilliant firm

Best rates and website/app very easy to use and navigate Reviewed on: 5th April 2023

best personal loan provider

my loan was approved quickly at the best rate and money in my bank in no time. Reviewed on: 5th April 2023

Loans how they should be!

Easy and effortless process from quote to approval and set up/payments etc. Very competitive rate and a company I trust enough to use again. Reviewed on: 5th April 2023

Home improvements

At the time we needed a loan to pay for replacements of our unsafe windows. We were offered a fantastic repayment rate and hassle free! Customer service always been great when required. Reviewed on: 5th April 2023

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