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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent and amazing experience

RateSetter is quick and amazing at giving personal loan Reviewed on: 5th April 2023

Great service.

Great service with no issues. Online account very simple and easy to use. Reviewed on: 5th April 2023

Very reasonable loans & excellent communication

Very reasonable loans & excellent communication Reviewed on: 5th April 2023

Quality service

Fast high standard of service, quick decision and the lowest interest rates available on the market Reviewed on: 5th April 2023

Excellent service clear and transparent

Rates as advertised. Prompt service. Straightforward process and overall very positive experience. Would recommend. Reviewed on: 5th April 2023

No fuss loan

Easy to deal with and easy to set up loan Reviewed on: 5th April 2023

Personal Loan

Easy to apply and instant decision. Very positive experience Reviewed on: 5th April 2023

Easy to use

Quick and easy to use. Fair rate given. Website easy to navigate. Can do everything from online Reviewed on: 5th April 2023

Great

Quick answering back to customers and helpful customer service Reviewed on: 5th April 2023

Car loan

Best rate at the time. Easy application and quick funds. Really can hardly remember the process as it was so easy and slick for car purchase in August last year. Absolutely no complications to date. Reviewed on: 5th April 2023

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