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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and efficient

Everything was processed really quickly and easily. All stages well explained and easy to navigate. Excellent service Reviewed on: 5th April 2023

Easy to use loans with good rates

This was a very easy to use company, the interest rates were very low and easy to use Management system. I am able to pay back more than my normal monthly payment without penalties. Reviewed on: 5th April 2023

Excellent service.

From first contact to transaction of funds to my personal account every step of the process was seamless and on time frame stipulated by Ratesetter. Reviewed on: 5th April 2023

Great no nonsense service

The process in securing a competitive low rate loan was sleek professional and I can only say thank you. The website to manage your loan is also makes it very easy to manage thank you Ratesettet Reviewed on: 5th April 2023

Smooth loan process

Borrowed some money to buy a new car. Very easy process, competitive rate and application was swift and professional. Definitely use again and recommend. Reviewed on: 5th April 2023

Fair & professional

I took out a £6000 loan from Ratesetter. From start to finish of the application process, I knew exactly where everything was in terms of acquiring the loan from Ratesetter. It has been really easy to set up a direct debit in order to make the payments for the loan. I would not hesitate to recommend Ratesetter as I have found them not only to be fair but also to be very professional. Give them a call, what have you got to lose good luck with your application. Reviewed on: 5th April 2023

Quick and easy process

Very easy application process, approved same day and money in my bank the following day. Great service. Reviewed on: 5th April 2023

Great service!

A really easy application process from start to finish. The online form was straightforward and the decision was made instantly. I would highly recommend this company! Reviewed on: 5th April 2023

Easy fast assuring and assisting In financial struggles

A great product was simple and beneficial during my down time happy to have been accepted Reviewed on: 5th April 2023

Godsend saviour

It was really easy to apply and secure the loan at a very reasonable rate. And it's even more easier to manage the loan online. The loan was applied for us at a very uncertain time personally and it kind of helped us to get back into life Reviewed on: 5th April 2023

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