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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Personal Loan

My application for a personal loan with Ratesetter was easy and at a snap of a finger. No hassle, no additional information required. I would definitely recommend RateSetter to my friends. Reviewed on: 5th April 2023

Professional approach to customers

Superior customer service Fantastic rates Reviewed on: 5th April 2023

Personal loan

The quickest and easiest personal loan I’ve had. Reviewed on: 5th April 2023

Super Easy and Supportive

I was in need of a loan to refurbish my bathroom and kitchen and having shopped around for the best deal I was fortunate enough to find Ratesetter. The whole application process was simple, understandable and fully informative and any queries I had eere dealt with promptly. I would recommend them to anyone looking for a loan. Reviewed on: 5th April 2023

Exactly what I needed

RateSetter were exactly what I needed when I needed them. Easy to follow process, all done on email, very quick responses and very clear to understand in terms of next steps and processes. Best decision I made! Reviewed on: 5th April 2023

Excellent company

Provided a loan over a 5 year period at a very competitive rate..much better than many high street banks Reviewed on: 5th April 2023

Jose Chirayath

Ratesetter one of the best loan leaders, Ratesetter was friendly helpful and always there to answer any questions that I had from the 1st day to the very last day Always provided updates and also helped out in other areas away from the loan Thanks for all your help and support. Reviewed on: 5th April 2023

Easy to arrange!

Easy to arrange and really reasonable rates. The online account is so handy as well. Reviewed on: 5th April 2023

A straightforward loan company

So easy to set up with no hidden costs or nasty surprises down the line, thank you Ratesetter. Reviewed on: 5th April 2023

Excellent.

Fast, simple, no hidden fees or hold ups. Fee free early repayment. Recommended! Reviewed on: 5th April 2023

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