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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic

Easy application! Fab company! Superb service! Reviewed on: 5th April 2023

Great service and rate

I am really pleased with the service and loan rate from Ratesetter and would recommended their services! Thank you Ratesetter - I consolidated my loans and saved on what I was paying out. Reviewed on: 5th April 2023

Low interest and approachable

Really easy to get in touch with them and be able to speak to someone, also they have their online website which allows one to see their loan and be able to see how much they are paying and when, also their loans have very low interest rates which I could not compare to anyone, would absolutely use them again and recommend them to anyone. Reviewed on: 5th April 2023

Fast, responsible service.

Needed a personal loan at short notice for a major expense. I looked at several options, including my bank. Rates enter were not only fast, they were competitive too. Reviewed on: 5th April 2023

Excellent service

A quick friendly professional service. Reviewed on: 5th April 2023

Easy steps

It was very easy and quick process. I am impressed. Reviewed on: 5th April 2023

Unparalleled Service

Cannot fault the service I have received as a Personal Loan customer. RateSetter are efficient, competitive providers of great products and deliver unparalleled service at all times. Wouldn’t hesitate to recommend. Reviewed on: 5th April 2023

Best Lender

Very fast, friendly and efficient service Reviewed on: 5th April 2023

Best loan provider

Excellent experience for service you have provided so far Reviewed on: 5th April 2023

Superb service

Excellent service from start to acceptance of funds would recommend to others. Reviewed on: 5th April 2023

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