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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Rate setter offer some of the best rates going and it’s so easy to apply. Their website is very easy to navigate and customise to your needs. Easy access to your funds and breakdowns of your monthly/annual fees and outstanding balances. I would highly recommend rate setter and would personally use them again. Reviewed on: 5th April 2023

Great value

Quick simple process and very reasonable rate Reviewed on: 5th April 2023

Perfect

Amazing, wonderfull,Easy use app Reviewed on: 5th April 2023

Good rates

Very good company very easy to deal with and professional Reviewed on: 5th April 2023

Quick and simple

I switched my loan from virgin due to a better apr. It was quick easy to do and the dd was simple to set up. Very helpful customer service Reviewed on: 5th April 2023

Simplicity itself

Easiest loan company I've ever dealt with in my life! Reviewed on: 5th April 2023

Excellent rates and customer service

Excellent loan rate and amazing customer service. Reviewed on: 5th April 2023

Small loan

Great company loan was quick easy and simple to apply for. No hassle at all! And speedy payout would definitely recommend. Reviewed on: 5th April 2023

British Bank awards

British Bank awards congratulations Reviewed on: 5th April 2023

Best deals

Easy to apply and accepted next day Reviewed on: 5th April 2023

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