Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Great Company

Great company easy to apply straight forward no hassle and you get the rate first stated not an inflated one after you have entered all your details Reviewed on: 5th April 2023

Professional fair supportive

Very professional, everything explained upfront and process made easy and efficiently. Very supportive throughout and process felt seemless. Reviewed on: 5th April 2023

Great loans

Needed a loan to buy a car, ratesetter had the best rate and it was quick and easy. Reviewed on: 5th April 2023

Great and easy

They have been super easy to deal with, and i was so happy we can sign the agreement online follied by a signed copy to me in the post. The money have been in my account in 48h which was great! Reviewed on: 5th April 2023

Excellent service

They provide excellent service and their interest rate was remarkably low. Reviewed on: 5th April 2023

Seamless

From application, to acceptance, down to mobile app.. the whole loan process was seamless. Can’t fault the service Reviewed on: 5th April 2023

Fast easy and no fuss

Literally I just filled in the fields on the o line form and I think 3 days later I got a text that the money will be in my account the following day Overall I'm happy with the way everything worked out Reviewed on: 5th April 2023

Quick responsive excellent customer service

My car met its end and I needed a quick loan to get me mobile. I needed a quick loan at an excellent interest rate! And Rate setter were amazing! Simple application and speedy decision and excellent rate! Would recommend! Reviewed on: 5th April 2023

Best service

I have got a personal loan for low interest rate than any other building societies Reviewed on: 5th April 2023

Easy, fast and great communication

I'd never heard of Ratesetter before when searching gor loans and I was a bit dubious wether to use them but I'm glad I did. They offered a great apr, a fast decision, money was in bank very quick and online paperwork so easy. Communication was excellent every step of the way. I recommend this bank to all of my friends when looking for a loan. Reviewed on: 5th April 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub