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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Really quick, painless application process.

I took a loan out in July 2022 for home improvements, I found the application process really straight forward and easy to apply. The money was in my bank within 48 hours from start to finish. I recommend RateSetter Reviewed on: 5th April 2023

5 star

Easy good customer service and good interest rates Reviewed on: 5th April 2023

The best rate I got, and very happy with the speed

It was the lowest rate I got from the market, straight forward application, very easy managed website. All good Reviewed on: 5th April 2023

Easy

So easy and quick to use, interest rate is reasonable I would recommend ratesetter Reviewed on: 5th April 2023

Best Lender Ever

I have to say this is the best lender I have ever used, the customer service is excellent and they are flexible with the date of the month you pay on, so it’s good depending when you get paid. I would have no issues recommending RateSetter to anyone who needs a loan. Reviewed on: 5th April 2023

Wicked loan company

So easy and painless to get the loan, without sacrificing affordability checks. Interest was so low, too. I have been paying monthly for almost a year, two more to go, and it’s been so smooth. I’d use RateSetter again! Reviewed on: 5th April 2023

Effective & Simple

Superb effective and efficient service. The website is easy to use, the speed of delivery cannot be faulted and overall it runs exceptionally smoothly. Reviewed on: 5th April 2023

Great company

I had debt that I needed to consolidate and no one would offer me anything apart from ratesetter. They gave me a loan to consolidate everything with low APR and I'm glad they did because its helped me out loads and slowly I'm paying my debt off month by month. Thank you ratesetter. Reviewed on: 5th April 2023

Efficient

Very helpful, hassle free application excellent customer service Reviewed on: 5th April 2023

Great products

Great products, easy to deal with. Available online. Awesome Reviewed on: 5th April 2023

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