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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Best loan company

5
Easy to apply and good rates couldn’t be happier Reviewed on: 5th April 2023
Leah's avatar
Leah

Very easy to apply & stress free.

5
Took out a 14k loan straight after the purchase of my property to help do the place up. Ratesetter was easy and fast to use. Reviewed on: 5th April 2023
Martin Powell's avatar
Martin Powell

Speedy Service

5
Recommended for a loan in no time. No hassle and can easily make extra payments online. Reviewed on: 5th April 2023
Lainey's avatar
Lainey

Life saver - First class easy services to use

5
I needed access to a loan with a quick decision process to replace my car. I was given a quote from Ratesetter and in less than a day had my load approved and funds in my account. Nice easy application process and the full out-lay of the loan is visible in the account page. Would highly recommend!! Thanks :) Reviewed on: 5th April 2023
Tipazz's avatar
Tipazz

Great deals

5
Service was spot on & very quick to get my loan sorted Highly recommend Reviewed on: 5th April 2023
Becky Sharp's avatar
Becky Sharp

great service

5
no hassle loan, great customer service! Reviewed on: 5th April 2023
Danny Moore's avatar
Danny Moore

Very good value and rate for lones

5
I got a lone form them and there rates was cheaper that any where else Reviewed on: 5th April 2023
Jeremy Doyle's avatar
Jeremy Doyle

easy process - fantastic

5
Great interest rates, i work for a competing bank and wanted to refinance a personal loan i had and rate setter were so competitive and easy to deal with!! Their website is good too for checking status of loan and good customer service when you call Reviewed on: 5th April 2023
Felicity M's avatar
Felicity M

Amazing

5
Had a great experience with rate setter , absolutely no cause for complaint. The whole process was so straight forward and everything since has been very easy to manage and keep track of - absolutely would recommend Reviewed on: 5th April 2023
Paige's avatar
Paige

Great company. Super simole

5
Quick and easy decision. No hassle what so ever Reviewed on: 5th April 2023
Oliver Durkin's avatar
Oliver Durkin

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