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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing and super easy!

Really fast and easy to apply. Super easy to track online and have had zero problems. Reviewed on: 17th June 2021

Fantastic

Great company easy to use and manage Reviewed on: 17th June 2021

Hassle free

Quick & hassle free, excellent customer service Reviewed on: 17th June 2021

Fantastic experience

Great customer service and great rates Reviewed on: 17th June 2021

Great experience

Easy to apply, no fuss and great rates Reviewed on: 17th June 2021

quick easy hassle free

great service no hassle quick and easy just what we like Reviewed on: 17th June 2021

Sensible lending, made simple

Really simple to deal with, online account is clear and user friendly and rates are fair. Already recommended others who share my experience Reviewed on: 17th June 2021

Very good service

Getting a loan with a good Apr and there service was very fast with good customer services. Reviewed on: 17th June 2021

Ratesetter The Setter in Fair Loans

I would Highly Recommend Ratesetter Little Hassle in Applying For A Loan And The Interest Rates Are Low Unlike Banks and Building Societies Who Charge Quadruple the Amounts of interest .They Don't Keep Pushing You To Renew Your Loan .I Would Definitely Use Again if I Needed to And Definitely Recommend to Family and Friends Good Luck to this Company in the Future Reviewed on: 17th June 2021

Very happy with Ratesetter

I have borrowed from Ratesetter a number of times, each time the process was smooth and the interest rate reasonable. Reviewed on: 17th June 2021

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