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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent loan provider!

Very happy with Ratesetter! Easy to deal with, great customer service would happily recommend to others. Reviewed on: 17th June 2021

Easy, straightforward and affordable finance

Never had an issue, know what I'm getting from the outset and will use again when Financial support is needed. Reviewed on: 17th June 2021

Money When You Need It, Without The Fuss

If you are looking for a loan at a reasonable rate, that is both flexible and easy to apply for, this could be the ideal solution. I have been with Ratesetter for a few years now, and found them to be trustworthy and easy to contact if you have a query, or want to extend your loan. The staff are polite, efficient and accomodating, and give the impression that they actually enjoy their job helping people. Their refreshing attitude made dealing with the usually boring process of applying for a loan much more bearable! RateSetter are a cut above the competition in most respects - their quotes do not impact on your credit score; a decision is made almost instantly if you provide the correct details; it is very easy to extend your existing loan just by making a phone call; and the interest rates are very good. All in all, a highly recommended lender that should be at the top of your list if you are considering a loan for whatever purpose. Reviewed on: 17th June 2021

Easy to deal with

Very easy to deal with, easy to check where you are with your loan etc etc Reviewed on: 17th June 2021

Always helpful

They've always been helpful and professional Reviewed on: 17th June 2021

Very good loan company

Very fast response money arrived straight in my acc when i had been accepted i would highly recommend this company Reviewed on: 17th June 2021

Excellent

Easy process Fast and quick get money quick Reviewed on: 17th June 2021

RateSetter are excellent

Good company easy to contact terms are clear Reviewed on: 17th June 2021

Very Good, and Helpful!

Getting a load was simple, easy and fast to do. Whilst all checks were done to ensure affordability, the process was quick and simple. Reviewed on: 17th June 2021

Great experience with ratesetter

Ratesetter helped me get the car I wanted and gave me the best deal. They were very efficient the money was in my bank the next day I've recommended to family and friends and would use again Reviewed on: 17th June 2021

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