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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Absolutely fantastic

I have had nothing but good correspondence with them and great customer care ,i have been with them for a numerous number of years and really cannot fault them ,highly recommend . Reviewed on: 17th June 2021

Consumer loans at your fingertips

I've taken quite a few loans from RateSetter, either for goods or for personal situations. They've always handled everything really fast and with stellar professionalism. I don't think there's any other company out there that does what RateSetter does - or not at this kind of level. Excellent! Reviewed on: 17th June 2021

ratesetter loan

A great loan company - loans made easy... Reviewed on: 17th June 2021

Straightforward easy loans

I really enjoyed me experience with Ratesetter my payments were simple and affordable and I even managed to pay off the loan early with no fees!! Reviewed on: 17th June 2021

Quick decision and comparative interest rates

I quite like the online application which is easy and efficient. A good lender. Reviewed on: 17th June 2021

Easy and clear

Very happy with the service! Clear terms and quick decision. The interest is very low. Reviewed on: 17th June 2021

Quick, easy and simple

I have used Ratesetter a number of times now for loans for all sorts of things. They have always been easy to use for applications and quick in their responses. It is actually quite simple. Cheers Reviewed on: 17th June 2021

Easy and fair

Lowest interest rate and the easiest application Reviewed on: 17th June 2021

Easy to apply and money in account very quickly. No hassle repayments

Very easy website to navigate. No issues with application. Fast processing and money in account quickly. No hassle with direct debit repayment. Reviewed on: 17th June 2021

Very help easy to use

Due to a large vehicle bill. I was able to request the amount I needed this was accepted and in my account within a day Reviewed on: 17th June 2021

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