Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Amazing

Amazing as always, never fail to provide an seamless service Reviewed on: 17th June 2021

Help sons finance

Just easy to get help with sons finance as he was to young to get a loan or car finance Reviewed on: 17th June 2021

Fabulous company

Hi, Have had a fantastic service from the day I signed up right up to now. Nothing is ever to much and if I have ever had a question its answered quickly and professionally. Reviewed on: 17th June 2021

Really good experience

I had really good experience being a customer - helpful customer service and the website is easy to use. Reviewed on: 17th June 2021

Massive help

5 star lending. Affordable loaning Reviewed on: 17th June 2021

Fantastic!!!

Great easy process , great interest rates great communication excellent service!!!!! Reviewed on: 17th June 2021

Never had any issues with Ratesetter

I've been using Ratesetter for years. Easy to use and immediate response Reviewed on: 17th June 2021

Excellent service and quick application

The application was very easy and the loan amount was transferred to my account quickly. Although the interest rate was good, the drawback is the fee they charge for taking out the loan (which overall added c.5% to the total I borrowed) - happy anyway because this was the best available option. Reviewed on: 17th June 2021

Just simple

I applied for a loan. I was accepted quickly. I was told clearly what the payments and interest would be. I can see clearly, on the website, my repayment schedule. I can make extra payments anytime, if I choose. It’s just so simple! Reviewed on: 17th June 2021

Fair company

Very quick decision and payment, easy to use Reviewed on: 17th June 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.85 from 92 reviews
Personal Loan
from Novuna Personal Finance 4.72 from 359 reviews
Loans
from Vanquis 4.80 from 1254 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub