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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Hassle free

5
Had a couple of loans from Ratesetter and find them simple and hassle free to work with Reviewed on: 17th June 2021

Genuine and honest

5
Very clear quote and paperwork/contract Reviewed on: 17th June 2021

Great loan company

5
Really easy process, easy access to your account online and no repayment fees. Brilliant loan provider. Reviewed on: 17th June 2021

Excellent service

5
Couldnt recommend them enough brilliant customer service and so easy to contact would definitely use them again if I needed to Reviewed on: 17th June 2021

Quick, efficient

5
It was quick, easy to apply and really good condition. Reviewed on: 17th June 2021

Very easy and convienient

5
I was able to secure money exactly when I needed it, great service! Reviewed on: 17th June 2021

Excellent service

5
It is so easy to use ratesetter. From applying to receiving money in your account, to paying off early. Reviewed on: 17th June 2021

Good company for loans

5
Best company I have ever had i have had 3 loans good cheap rates Reviewed on: 17th June 2021

Fantastic service

5
Hassle free and very quick from start to finish would dry recommend Reviewed on: 17th June 2021

Excellent

5
Very cordial and smoothly operated. Reviewed on: 17th June 2021

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Help others make smarter decisions by sharing your own experience. Write a review