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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant

I had a great experience with Ratesetter, and simple and quick. Reviewed on: 17th June 2021

Always used ratesetter.

Always been left alone to make repayments. Never rang me to borrow more money. 5* in my book Reviewed on: 17th June 2021

Excellent company

Very easy to apply and get loan, good rates, no problems. Reviewed on: 17th June 2021

As straightforward as lending can be

When crunch time comes like our van engine failing I had no hesitation going to ratesetter - simple straightforward and fast - van fixed and going strong thanks to ratesetter Reviewed on: 17th June 2021

Great value

Treated with respect and a valued customer Reviewed on: 17th June 2021

Excellent service no issues

Easy fault free transaction, good application system would recommend highly Reviewed on: 17th June 2021

10

Lovely Am short of words, ratesetter is quite amazing Reviewed on: 17th June 2021

Good service easyvto use

Easy to apply for and once logged in online to your accountvery easy to understand. Reviewed on: 17th June 2021

Happy

Very happy. Always on hand to answer any questions I have for them Reviewed on: 17th June 2021

Very easy and fast

Borrowing is easy just have the right paperwork and the money is in your account. Reviewed on: 17th June 2021

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