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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and easy online process

Very easy to follow website. If you’re eligible funds received very quickly Reviewed on: 17th June 2021

Very easy and straightforward

Very reasonable rates and the website is super easy to use. Early payments can be made without penalty. Will definitely use again. Reviewed on: 17th June 2021

Always delivers

Never had any problems with this company very quick and easy to deal with Reviewed on: 17th June 2021

Effortless experience

I needed a new car so someone recommended RateSetter. It was so easy from start to finish with surprisingly low interest rates. I can view my account online and also have full control of my loan. Reviewed on: 17th June 2021

Efficient and quick

Efficient and quick. The lack of a mobile is a minus, otherwise satisfied with customer service and response times. Reviewed on: 17th June 2021

Very easy process

I have used ratesetter multiple times as I have found them easy to use, upfront with cost and extremely competitive. Reviewed on: 17th June 2021

simple the best

I have used rate setter twice and each time it has been easy and quick to apply for a loan. Without them i wouldnt of been able to have the wedding that we had :) thank you rate setter!! Reviewed on: 17th June 2021

Fast, easy and efficient

The loan was easy to apply for and supported documents were checked fast with a speedy pay out Reviewed on: 17th June 2021

Easy and trouble free

Easy process and money in bank with ease, would recommend Reviewed on: 17th June 2021

Quick and simple

Really pleased with how quick and simple it was to contact this company and deal with them! Highly recommend ! Reviewed on: 17th June 2021

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