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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Easy, no hassle and quick

5
The process from searching to funds in my bank was painless and straightforward. The rate was very competitive. Reviewed on: 3rd July 2020

Fast and reliable service

5
A nno nonsense treliable and effecient company Reviewed on: 3rd July 2020

fantastic service

5
accepted quickly with a low APR rate. easy to apply Reviewed on: 3rd July 2020

A brilliant service

5
Easy to use, easy to manage and great communication, at a great rate. We were very happy. Reviewed on: 3rd July 2020

Best loan and repayment deal given

5
Ratesetter gave me the best loan and repayment deal over everyone I could find.. Money was in bank pretty much straight away. Easy to set up and very friendly.. Would and have recommended highly to anyone who needs a loan. No regrets for me Reviewed on: 3rd July 2020

Amazballs

5
Simple, fast, efficient , effective Reviewed on: 3rd July 2020

Best to borrow, incredible to invest

5
Whether borrowing or lending Ratesetter has you covered with great rates, an easy interface and incredible flexibility. Reviewed on: 3rd July 2020

No problems

4
Very happy with the service, and communication Reviewed on: 3rd July 2020

excellent company

5
fast quick and easy . nice easy people to talk to Reviewed on: 3rd July 2020

Great service

5
Excellent customer focussed systems and very efficient Reviewed on: 3rd July 2020

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