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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
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RateSetter Loans reviews (14024)

Easy to apply and clear instructions

5
All very straightforward and no confusion as to how it all works. Very impressed! Reviewed on: 3rd July 2020
S Johnson's avatar
S Johnson

Excellent service

5
Great service and prompt responses, never have had any issues :-) Reviewed on: 3rd July 2020
Sarah Smith's avatar
Sarah Smith

Such an easy process along with quick and issueless motion,

5
Rate setter were spot on, quick to have money moved Once accepted, allowing me to move swiftly to purchase what was wanted! Highly recommendable and would definitely re use them Reviewed on: 3rd July 2020
Ben Combstock's avatar
Ben Combstock

Ratesetter is, in my opinion, a very good, and fair, organisation

5
I found Ratesetter to be so easy to understand, and would rate them very highly. Reviewed on: 3rd July 2020
Paul Brown's avatar
Paul Brown

Fast and efficient

5
Easy to straight forward to set up loan Reviewed on: 3rd July 2020
Mandy Simpkins's avatar
Mandy Simpkins

Excellent Customer Service

5
Brilliant and understandable explanation of their services. Speedy response. Reviewed on: 3rd July 2020
M Liddle's avatar
M Liddle

Excellent service

5
Very good rates and excellent seevice Reviewed on: 3rd July 2020
Tina Wilson's avatar
Tina Wilson

Great service

5
Well looked after and a good plan to help me pay off my debts Reviewed on: 3rd July 2020
Greg's avatar
Greg

easy, fast

5
it was an easy and fast experience Reviewed on: 3rd July 2020
Paul's avatar
Paul

Quick easy and hassle free

5
I stubbles across rate setter by accident, after applying for a loan with Sainsbury’s bank. Sainsbury advertised one rate but then on application said I was not eligible for the advertised rate and offered me a higher rate loan. Rate setter there was none of this, the advertised rate is the rate I got. Application was quick and simple. I also like the fact I can log in at any time to see me balance. Reviewed on: 3rd July 2020
Dan's avatar
Dan

Review RateSetter: Loans now

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