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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Extremely easy and straight forward company

used clear score to obtain finance as they pre approve you without having a mark on your credit score. The monies went into the bank within a few days. Fantastuc service and would definitely use this company again. Reviewed on: 3rd July 2020

Easy way to loan money

I applied and was accepted quickly. I thought there'd be more complications with a peer to peer system but i received the money promptly and felt fully informed throughout the process. Highly recommended. Reviewed on: 3rd July 2020

good company

very good company quick to process my loan and at a good price Reviewed on: 3rd July 2020

Best Lender Ever!

Applying was easy and approval instantaneous. But, what won me over was how friendly and helpful the customer service team was when I rang to discuss my loan. I didn't feel like I was inconvenience or that my questions were silly. Reviewed on: 3rd July 2020

Rstesetter Recommend yes!!

Good rates, professional no problems would use again Trouble-free Reviewed on: 3rd July 2020

No hassle loan company!

Looking for a loan these are the Guys! Easy online application and accepted in minuets! Great company Reviewed on: 3rd July 2020

Best rate. Simple to use

I really needed a loan to help pay for my home extension and Ratesetter offered the best rate I could find. I was accepted within minutes. Would recommend them Reviewed on: 3rd July 2020

Helpful

Very helpful and easy to apply Reviewed on: 3rd July 2020

Effective

Great service, ease to use, would recommend Reviewed on: 3rd July 2020

Talk about a quick descision!

I needed to buy a car quickly and didn't have the funds to hand so took out a loan. Ratesetter was the best repayment rate by far, their application process is was simple and the decision practically instant. I would have no hesitation in recommending them Reviewed on: 3rd July 2020

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