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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Trustworthy and prompt service

The whole process for accessing a loan was smooth and efficient. Friendly and professional service with easy online application and staff to walk you through any part of the application if it wasn’t clear. I would definitely recommend RateSetter as a loan company. Reviewed on: 3rd July 2020

Brilliant

Easy to apply and consistent good rates. Highly recommended Reviewed on: 3rd July 2020

Great experience

Never had an issue, easy to contact, very easy to manage online - thank you! Reviewed on: 3rd July 2020

Personal loan

Ratesetter was there for me just when I needed them. My boiler went and I was quoted 110 a month for 2 years interest free by British gas. I decided to contsct a local Plummer who quoted me another price for buying and fitting with 5 year guarantee. I applied through ratesetter for a loan and within minutes I had the funds for my boiler which only cost me 55 a month for the 2 years with their low interest ., half the price of my other quote Thank you Reviewed on: 3rd July 2020

Brilliant and reliable

Could not fined anything negative to say I for one have had a great experience and if I ever need another loan it will be with ratesetter Reviewed on: 3rd July 2020

Great service, quick and easy application

Great service from start to finish, quick easy application, money reached my account quickly, and great rates! Reviewed on: 3rd July 2020

Easy Money

Easy and quick process. Almost quicker than an ATM. Reviewed on: 3rd July 2020

Straightforward and honest

Quick decisions, no hidden extras, easy to manage loans. Reviewed on: 3rd July 2020

Quick and easy

Easy application process and a fast response. Reviewed on: 3rd July 2020

Peace of mind

Will recommend to anyone who is in need of a loan. I have not had any problems with my account and the site is user friendly. Reviewed on: 3rd July 2020

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