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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and fast response

This has been the easiest loan application . No hassle and lots of different terms and monthly payment options to choose from Reviewed on: 2nd July 2020

Pleasant experience

From applying for the loan, to waiting till see if I was eligible, went very smoothly. It was simple and quick. Once I was accepted, the money come very quickly in my bank. Even choosing the payment to pay back the loan was affordable and I’ve had no issues with paying the loan back whatsoever. Ratesetters app is also very informative giving you all the information you need. Overall, great experience and would definitely recommend. Reviewed on: 2nd July 2020

Easy, uncomplicated business

After looking around for a loan company I decided to go with rate setter as they were very easy to understand and simple to set up. Each step was very smoothly handled and I felt comfortable that I knew all of the information with no hidden extras! Reviewed on: 2nd July 2020

quick, easy, reasonable and reliable

not a bad word to say would recommend Reviewed on: 2nd July 2020

Fast and easy

I would always recommend Ratesetter to anybody. Never any issues. Keep up the good work! Reviewed on: 2nd July 2020

No fuss no hassle very quick decision and would highly recommend

I applied to another company and it was horrendous then I tried RateSetter and couldn’t believe how easy and straight forward it was. No fuss no hard sell just quick and easy 100% happy. Would highly recommend RateSetter. Reviewed on: 2nd July 2020

Good honest service!!

I was recommended by a family member who told me that ratesetters staff where extremely helpful and its quick and easy to apply and receive your loan . Excellent service received very happy with outcome. A* company Reviewed on: 2nd July 2020

Perfect place to get that extra bit of cash!

Ratesetter is a very reliable source to get the extra funds you need! Easy sign up and navigation through the website, a newbie will be able to go through the process! I really cant fault it, I had £400 pounds stolen from and needed to get a loan to make it through the month, and thank goodness ratesetter was there to help ! Brilliant. Reviewed on: 2nd July 2020

Lending as it should be

It is fast, reliable and most importantly cheap Reviewed on: 2nd July 2020

Simple

No complication, straight forward way to borrow money with a decent apr Reviewed on: 2nd July 2020

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