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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Quick, simple process

Really quick and easy application process online, quick decision and smooth transaction Reviewed on: 2nd July 2020

two year loan

Quality no fuss nor complications Reviewed on: 2nd July 2020

Easy and friendly

Needed a small loan for a wedding deposit. The whole process was very easy and clear on how to use! Reviewed on: 2nd July 2020

Outstanding!

The process was so quick and easy. I was really happy with the service provided! Would recommend Reviewed on: 2nd July 2020

Great service

Simple process quick and easy from start to end Reviewed on: 2nd July 2020

efficiency And good customer service

I had a very good experience with RateSetter. They are quick in giving a response and so efficient. I am very happy with the service. Reviewed on: 2nd July 2020

Easy and simple it allows us to start a new chapter

It was so easy and simple to sort out, me and my partner were looking to take the next step In our lives and with the help of rate setter we were able to do that, it’s now time for the next step Reviewed on: 2nd July 2020

Straightforward and helped me out

I found the whole process of applying so straightforward, the rates were so reasonable and I was allowed to increase when I needed to. Such a good experience! Reviewed on: 2nd July 2020

Easy and fast response

This has been the easiest loan application . No hassle and lots of different terms and monthly payment options to choose from Reviewed on: 2nd July 2020

Pleasant experience

From applying for the loan, to waiting till see if I was eligible, went very smoothly. It was simple and quick. Once I was accepted, the money come very quickly in my bank. Even choosing the payment to pay back the loan was affordable and I’ve had no issues with paying the loan back whatsoever. Ratesetters app is also very informative giving you all the information you need. Overall, great experience and would definitely recommend. Reviewed on: 2nd July 2020

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