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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

Quick and easy application process, good rates and good customer service. Reviewed on: 2nd July 2020

The best

Taking a loan out was easy. Affordable. And quick to do. Highly recommend. Reviewed on: 2nd July 2020

Great and easy site to use

I’ve had a great experience with Rate setter and I am voting for them because of there good rates & customer service. Thank you Ellena Reviewed on: 2nd July 2020

Great, easy service

Applying was great, navigation on the site was very easy and assuring - no negatives at all from my experience Reviewed on: 2nd July 2020

Fast easy and good rates

Very simple indeed applied online and was offered a good rate loan money was pain in ASAP would use again. Reviewed on: 2nd July 2020

easy

Great customer service, the staff explained everything and made it easy for me to make an informed decision. Thank you ratesetters Reviewed on: 2nd July 2020

Professional loan servicr

I have had 2 loans both times no hassle quality service Reviewed on: 2nd July 2020

Loan was agreed very quickly

Low interest loans, money goes into your bank immediately. Reviewed on: 2nd July 2020

Excellent Company

Very professional, got my loan in record time. Very pleased ! Reviewed on: 2nd July 2020

Professional

Straight forward ,got the loan very quickly Reviewed on: 2nd July 2020

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