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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant service

Highly recommended loan company - personalised quotes based on your credit file, low interest rates & easy to deal with. Reviewed on: 2nd July 2020

Simple, quick, easy!!

Really easy to use, trustworthy and really good rates!! Very happy with the service all round!! Would 100% recommend! Reviewed on: 2nd July 2020

Easy & hassle free

From application stage to making my first payment the full process was so simple and straight forward. Never had an issue. Would highly recommend Reviewed on: 2nd July 2020

Great services

With RateSetter you get a good service from day 1. Online tools user friendly and easy to access. Reviewed on: 2nd July 2020

Quick and easy

Quick and easy to apply, quick and easy to receive and quick and easy to manage and pay online Reviewed on: 2nd July 2020

Quick, easy, perfect.

Had a brilliant experience applying for a loan with Ratesetter. The whole process was slick, painless and efficient. Very happy with the service I received. Would definitely recommend, and will. Reviewed on: 2nd July 2020

Good service

Very quick and good service.I get my loan in few minutes. Reviewed on: 2nd July 2020

Brilliant Loan Service

Borrowed to clear credit card debt and have saved £100s! Reviewed on: 2nd July 2020

Great company. Great application process

There when you need them! Great rates and quick process. Thank you for being there for me in the difficult times of when I needed borrowing unexpectedly! Reviewed on: 2nd July 2020

Rated no1

Rate setter goes above and beyond to help you , definitely a company you can put your trust in. Reviewed on: 2nd July 2020

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