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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic company

Very easy to deal with Quick response on everything Reviewed on: 2nd July 2020

Excellent rate, great customer service

Quick and efficient service, easy access to online services . It was easy to apply for a loan and liked the convenience of being able to choose the length of the loan freely. Highly recommended. Reviewed on: 2nd July 2020

Amazing fast payment

pre approved so not affecting my credit score money was in the bank within minutes would definitely recommend Reviewed on: 2nd July 2020

Brilliant

Affodable fair lending recommended by a friend and I would recommend them in the future Reviewed on: 2nd July 2020

Legit

Very good, I applied for a lone got it same day, excellent service. Quick and easy Reviewed on: 2nd July 2020

Excellent rates and great service

After trying a number of alternatives, I settled on RateSetter because their interest rate was very competitive and they were really good to deal with. Reviewed on: 2nd July 2020

Great company for a loan if you need one

I've not had o e issue with these guys and girls. The process was quick and easy, and very informative. I would highly recommend them to anyone Reviewed on: 2nd July 2020

Very easy application and great customer service

The application was quick and easy, the website is easy to navigate and view your upcoming payments without loads of hassle. The customer service team were great when I needed to change the date of payment, all done with no fuss and would really recommend. Reviewed on: 2nd July 2020

Brilliant service

Ratesetter has been brilliant from start to end. The process was so easy to apply and although I did not get a yes straight away I was kept up to date on what was happening and the further information they required really made me feel like they tailored the service to suit me. I recommend ratesetter to everyone in the market! 2 big thumbs up from me! Reviewed on: 2nd July 2020

Easiest application ever

The application process was so simple it took me less than 5 minutes to apply. The money was in my account within a very short time. Great service Reviewed on: 2nd July 2020

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