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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy peas money management

Setting up a loan from rate setter was super easy! Reviewed on: 2nd July 2020

Easy fast competitive

Easy to fill in forms Fast response Very competitive Reviewed on: 2nd July 2020

Best credit agency

I have had 5000 loan they are amazing and their call centre always ready to help Reviewed on: 2nd July 2020

Simple quick easy service.

Used this service twice. Super impressed Reviewed on: 2nd July 2020

Very straight forward and professional

Very straight forward transaction. Reviewed on: 2nd July 2020

Trusted and honest

This is a life changing pill when you need it. Trust from both investors and people this helps make this enterprise eotk for everyone. Highly recommended... aspects that I started by taking a loan and now thinking of reinvesting the happiness into the society and my own future! Great choice all around Reviewed on: 2nd July 2020

Easy and trouble free

Quick, easy, no trouble transaction in terms of setting up a loan. Easy to view online and track where you are at. I haven’t had to contact Ratesetter customer services but so far I have had no issues and happy with the services offered. As advertised. Reviewed on: 2nd July 2020

Always been very helpful

I have used RateSetter on several occasions and always been very happy with the service Reviewed on: 2nd July 2020

Great customer service

Very straightforward to deal with, online support is excellent t and a very responsive team Reviewed on: 2nd July 2020

Easy to use and really good at getting back to you quick

I summited my form and with in minutes I was approved Reviewed on: 2nd July 2020

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